Please read these Terms and Conditions carefully before using our website, app, or coaching services. By accessing or using any part of our services, you agree to be bound by these terms.
1. Who we are
These Terms and Conditions govern your use of services provided by I Am Darren Cooper Limited (company number 17302118, registered in England & Wales, registered office 71-75 Shelton Street, London, WC2H 9JQ), trading as iamdarrencooper and The Cooper Method.
Website: iamdarrencooper.com
App: The Cooper Method (available via the Apple App Store and Google Play Store)
Email: team@iamdarrencooper.com
2. Services
The Cooper Method offers the following subscription-based coaching services: App (self-serve app access), Blueprint (self-serve app, community classroom and educational materials), Method (bespoke coaching with regular contact), and Full Access (premium coaching including face-to-face sessions, Derby and Burton on Trent area only).
Personal contact, including in-app chat with Darren and personal replies to check-ins, is included with Method and Full Access only. App and Blueprint are self-serve: you may receive automated check-in prompts and reminders, but not personal replies.
Full details of each tier are available at iamdarrencooper.com/work-with-me.
3. Eligibility
You must be 18 years of age or older to use our services, website, app, or to purchase any coaching service. By registering or purchasing, you confirm that you are 18 or older.
By purchasing, you confirm that you are physically capable of undertaking a fitness programme, or that you have sought appropriate medical advice before doing so. If you have any medical conditions, injuries, or health concerns, you must disclose these during the onboarding process.
4. Subscriptions and payment
4.1 Subscriptions bought on our website
Subscriptions are bought on our website, including our app checkout at app.iamdarrencooper.com, which is run for us by Scraler. They are charged monthly in advance via Stripe and renew automatically each month until cancelled. Prices are displayed in GBP and include VAT where applicable. You authorise us to charge your payment method on a recurring basis. Failed payments may result in temporary suspension of your access.
4.2 The app and in-app purchases
The Cooper Method app is free to download from the Apple App Store and Google Play. You log in with the account linked to your subscription. Where a subscription is offered as an in-app purchase, it is billed by Apple or Google, not by us, renews through your Apple or Google account until cancelled, and the price, billing period, and renewal terms are shown to you at the point of purchase.
4.3 Price changes
We will give you at least 30 days' notice by email before any price change applies to your subscription. If you do not want to continue at the new price, you can cancel before it takes effect.
5. Cancellation
5.1 Website subscriptions
You may cancel a website subscription at any time in your account settings, where available, or by contacting team@iamdarrencooper.com. Cancellations take effect at the end of your current billing period, and you will not be charged again. No refunds are issued for the current billing period once it has begun.
5.2 Subscriptions bought through Apple or Google
If you subscribed through Apple or Google, you must cancel through your Apple or Google account settings, not by contacting us, because Apple and Google manage that billing. Cancellation takes effect at the end of your current billing period. You can manage or cancel app subscriptions in the Subscriptions section of your Apple ID or Google Play account. Refunds for app subscriptions are handled under Apple's or Google's refund policies.
5.3 Face-to-face sessions
Face-to-face sessions must be cancelled with at least 24 hours' notice. Failure to do so may result in the session being forfeited.
6. Cooling-off period (UK consumer rights)
Under the Consumer Contracts Regulations 2013, you have the right to cancel within 14 days of purchase without giving a reason (the "cooling-off period").
However, if you request that the service begins immediately (for example, by accessing your plan or app within the 14-day period), you acknowledge that your right to a full refund may be reduced proportionately to the service already delivered.
To exercise your right to cancel within the cooling-off period, contact team@iamdarrencooper.com. Where your subscription was purchased through the app, statutory cancellation and refund rights are handled through Apple or Google in line with their policies.
7. Health disclaimer
The coaching, training plans, nutrition advice, and supplement guidance provided through The Cooper Method are for general informational and educational purposes only.
They do not constitute medical advice, diagnosis, or treatment. Always consult a qualified medical professional before starting any new fitness, nutrition, or supplementation programme, particularly if you have a pre-existing health condition.
Darren Cooper is a qualified personal trainer and nutritionist. He is not a medical doctor. Hormone-related content and consultations are educational in nature and do not replace advice from a licensed medical practitioner.
Full details are set out in our separate Health & Services Disclaimer.
8. Results disclaimer
Results vary. Testimonials and case studies shown on our website and social media represent individual experiences and are not guaranteed. Your results will depend on many factors including your commitment, consistency, starting point, and individual physiology.
9. Intellectual property
All content on our website, app, and social media, including training plans, nutrition guides, video content, written content, and branding, is the intellectual property of I Am Darren Cooper Limited / The Cooper Method.
You may not reproduce, distribute, or commercially exploit any of our content without prior written permission.
10. App licence
When you download The Cooper Method app, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the app for your personal, non-commercial use, subject to these Terms and to the standard licence terms of the Apple App Store or Google Play Store through which you obtained it.
The app is run on a third-party platform. We may update, change, or replace that platform, and features may change over time. We will tell you about any change that materially affects your access.
11. AI-assisted features
Some app features use artificial intelligence to generate suggestions, such as meal plans, recipes, and nutrition estimates. These are general guidance, not personal medical or dietary advice, and they can be wrong. Always check ingredients if you have an allergy or intolerance.
Decisions about your personal coaching are made by Darren, who reviews AI-assisted work before it is used in your coaching. You can switch off AI processing of your data at any time by emailing team@iamdarrencooper.com. See Section 6 of our Privacy Policy.
12. User conduct
When using our app or community platform, you agree not to: share your login credentials with others, post content that is offensive, discriminatory, or harmful, reproduce or redistribute our proprietary content, or use our services for any unlawful purpose.
13. Limitation of liability
To the fullest extent permitted by law, I Am Darren Cooper Limited shall not be liable for: any injury, loss, or damage arising from your participation in a fitness programme, loss of data or interruption of service, or any indirect or consequential losses.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
14. Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes via email. Continued use of our services after changes have been posted constitutes acceptance of the updated Terms.
16. Contact
Email: team@iamdarrencooper.com
Website: iamdarrencooper.com